At the Lighthouse Keeper’s Cottage we only ask you for the information we need to manage your booking, send you newsletters and offers if you want them, and understand how our website is used.
We do not pass any of your data to third parties for advertising or marketing.
Managing your booking
We capture anonymised information about all visits to our website to help improve the website. We also capture data on how visitors find our website. To help us do this, our website uses small pieces of code called “cookies”.
We do not have cookies from third parties on our website.
Bookings via third party travel agents
We occasionally advertise the Cottage on sites like Airbnb, Booking.com, Away with the Kids, Tripadvisor and the like. Those sites have their own privacy policies.
Our housekeeping team use WhatsApp and Messenger prepare for each set of guests. This is typically the number of beds, whether or not you are bringing a dog, and any dietary restrictions for your food basket. The team may also discuss any damage done to the property. This anonymous data may include images and is linked to the date of your stay.
In the Cottage
Wifi and Broadband
We provide an information tablet with informative apps and links. The browser on the Information Tablet may record your activities. We would only access this if requested to by the legal authorities. Please log out of any accounts you use before you leave. We do NOT check this, and we are NOT responsible if you remain logged in
Information we keep
News and updates
We occasionally send out emails with news or special offers. You can unsubscribe from these emails at any time. We do not pass your information to other organisations for marketing purposes.
We may still email you about your booking even if you opt out of our marketing emails.
Our Data Protection officer is Ben Makin, and you can contact Ben at firstname.lastname@example.org.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).